Templatier1. Seller and contact
Templatier is operated by Mateusz Tomaszewski. For product enquiries, orders, complaints, cancellation requests and privacy matters, email mtomaszewskyi@icloud.com. These terms govern use of the Templatier storefront and purchases of the digital website templates identified in its listings.
Before accepting an order, Templatier will provide the seller’s full postal contact details and applicable business registration or tax information as part of the pre-contract information. The current storefront is a catalogue with online checkout awaiting activation. A preview, displayed payment logo or disabled purchase button does not place an order or charge you.
2. Products and information before purchase
The subject of each sale is the website template specified in the product listing. Review its description, file format, included pages, functionality, compatibility, technical requirements, licence and delivery arrangements before ordering. Each product page shows its one-time price. The digital deliverable is the full source code of the website template.
Live websites and illustrations demonstrate the layout. Content, photographs, trademarks, third-party services and integrations shown in a preview are included only to the extent expressly stated in the listing and permitted by their licences. Ask us before purchasing if a particular file, feature or integration is essential to you. Hosting, a domain, custom development and ongoing maintenance are supplied only where expressly included in the offer.
3. Orders and contract formation
When checkout is available, you can review the selected product, the complete amount payable, the seller’s details and the applicable terms before submitting an order with an obligation to pay. Correct any errors before confirming. An order is accepted when Templatier sends you an email accepting the order or supplies the purchased files, whichever occurs first. A payment receipt alone does not change the product you selected.
If we cannot accept or fulfil a paid order, we will notify you and return the payment without undue delay. Please provide an email address you can access. We send order information, the applicable terms and any required consent confirmation to that address in a form you can keep. You can also save or print these terms before ordering.
4. Prices and payment
Prices use the currency displayed in the listing and checkout. The final amount, including applicable taxes and any additional charges payable to Templatier, is shown before you commit to payment. Your bank or payment provider may apply its own currency conversion or other charges under your agreement with it.
Available payment methods are those actually offered by the payment provider for your transaction and device. Card, Apple Pay and Google Pay marks on the catalogue identify planned methods while checkout is being configured. We accept payment through an activated hosted checkout. The provider handles card and wallet authentication. Templatier does not ask you to send full card numbers, security codes, banking passwords or wallet credentials by email.
5. Digital delivery and technical requirements
After payment confirmation, we supply an accepted order as a file or access link sent to your order email address without undue delay and within 24 hours, unless a different time was clearly agreed before purchase. For a consumer who has not consented to early supply, delivery follows expiry of the withdrawal period as explained in section 7. Digital delivery has no physical shipping charge. Check your spam folder and contact us if access is missing or the link does not work.
The product listing must identify the supplied format and material compatibility requirements before sale. A compatible browser and internet connection are required to view the storefront or retrieve a download. Editing and publishing may require the editor, runtime, hosting service or third-party account specified for that template. We provide the instructions, assistance and updates required by the agreement and applicable consumer law.
6. Template licence
Unless the listing expressly grants a broader licence, a paid purchase grants a non-exclusive licence to use and modify the supplied template for one completed website, for yourself or one client, including a commercial website. You may retain reasonable backup copies. You may hand the finished website to that client together with the files necessary to operate it.
The licence does not permit selling or distributing the template source as a competing template, placing it in a template library, sublicensing it for multiple independent websites or claiming ownership of pre-existing third-party work. Third-party and open-source components retain their own licence terms. Obtain a separate licence for another independent website unless the offer says otherwise. Statutory rights and permissions granted by applicable open-source licences remain effective.
7. Withdrawal from a consumer purchase
Where the statutory right applies, a consumer may withdraw from a distance contract within 14 days of its conclusion without giving a reason. Send an unequivocal statement to mtomaszewskyi@icloud.com before that period expires. Include enough information to identify the purchase. You can use the sample notice below, but any clear statement is sufficient.
For paid digital content supplied without a physical medium, loss of that right requires all legally required conditions. Before early delivery, we must obtain your express prior consent to starting supply during the withdrawal period, inform you of the resulting loss of the right and obtain your acknowledgement. We must also provide the required contract and consent confirmation on a durable medium. Accepting general terms alone does not supply that separate consent. If the required conditions have not been met, your statutory withdrawal right remains available.
If you choose not to consent to early supply, delivery takes place after the withdrawal period unless a lawful alternative is agreed. An applicable right to a refund or another remedy for non-delivery or non-conforming content continues independently of the withdrawal rules.
8. Refunds and failed delivery
Following a valid consumer withdrawal, we reimburse the payments due without undue delay and within 14 days of receiving the withdrawal notice. We use the original payment method unless you expressly agree to another method without additional cost to you. For other legally required refunds, the statutory deadline applies. Your provider may require additional time to display the credit.
Contact us if you were charged twice, the wrong amount was charged, the file is inaccessible or the agreed content was not supplied. We investigate the payment and delivery record and correct an error or provide the remedy due. If supply fails, you may require delivery and exercise the applicable statutory right to end the contract, including immediate termination where the law allows it. Ending the contract ends the corresponding licence and you must stop using the affected content to the extent required by law.
9. Complaints and conformity
To report a problem, email mtomaszewskyi@icloud.com with your name or order email, the product, available purchase reference, a description of the issue and your requested solution. Screenshots or error details can help, but a specific receipt format is not a condition of exercising your rights. We respond to consumer complaints within 14 days of receipt.
We are responsible for supplying digital content conforming to the contract. Where applicable law provides, you may require conformity to be restored free of charge, within a reasonable time and without significant inconvenience. You may obtain an appropriate price reduction or terminate the contract when the statutory conditions are met, including where a sufficiently serious defect justifies an immediate remedy. These terms do not replace or exclude mandatory rights relating to functionality, compatibility, security, updates or other conformity requirements.
10. Support and responsible use
Support for access, delivery and an issue in the supplied template is available by email. Custom features, installation or changes to your own content are included only if the offer says so. You are responsible for content you add and permissions for your own images, branding and data. Use the site and supplied files lawfully and respect the intellectual property and privacy rights of others.
A template is a starting point for a website. Business results depend on your use, content and operation of that website. Any limitation permitted by law is subject to mandatory consumer protection. We do not limit responsibility where that would be unlawful, including responsibility for intentional wrongdoing.
11. Governing law, disputes and changes
Polish law governs these terms, subject to the mandatory consumer protections applicable in your country of habitual residence. Your statutory rights to bring a claim in a competent court remain available. Contact us first if you would like to resolve an issue directly. Consumers may also seek help from their local consumer adviser or competent alternative dispute resolution body. Any participation in an optional procedure will be determined under its applicable rules.
The version supplied for your order governs that purchase. We may update these terms for future transactions and show the revised date on this page. A later website update does not retrospectively reduce rights under an existing order. If a provision is unenforceable, the remaining provisions apply to the extent permitted by law.
12. Sample withdrawal notice
To Mateusz Tomaszewski, trading as Templatier, email mtomaszewskyi@icloud.com. I hereby give notice that I withdraw from my contract for the following digital content. Product and order reference [insert]. Contract date [insert]. Consumer name [insert]. Consumer address [insert]. Date [insert]. A signature is required only if this notice is sent on paper.
Questions? mtomaszewskyi@icloud.com